Marble Arch London BID strives to not simply meet but exceed the minimum industry standards laid down by British BIDs and The BID Foundation.
An Operating Agreement is in place between the BID and Westminster City Council detailing the contractual relationship in respect of levy collection and BID management. Regular meetings are held between the BID and the City Council to review the fulfilment of the Operating Agreement.
Cover is in place for employer, directors and public liability insurance, professional indemnity, cyber and contents insurance.
The BID is VAT registered and exempt from Corporation Tax, ensuring that BID levy income can be carried forward from year to year to build up project funds for local investment.
The BID is managed professionally by a staff team, with defined roles and job descriptions. Staff have professional qualifications, with contracts of employment in place and training needs regularly reviewed. A Staff Handbook underpins the values and framework under which staff operate, which is refreshed regularly to remain in line with employment law. New staff are recruited using best practice, with roles externally advertised. All new staff are fully inducted and subject to a probationary period.
There is a clear distinction between the role of the Board and staff in relation to overseeing vision and delivery, with systems for handling and recording conflicts of interest. The staff team is subject to money-laundering, anti-bribery and whistleblowing policies in our Employee Handbook. A Hospitality Register ensures that staff record all invitations and gifts from suppliers and Board members. No gifts or invitations from suppliers or potential suppliers are accepted during a competitive tender process.