Our Annual Report of Activities 2023-24

As the financial year draws to a close the BID has produced its annual report of activities, setting out projects and achievements over the past 12 months, 2023-24.

Development continued across the district throughout 2023, with Marble Arch Place now fully let and two new hotels opening on Old Marylebone Road. MOCO Museum is set to open at Marble Arch in summer 2024, their first gallery in the UK.

The Marble Arch Street Team remained busy during 2023, responding to and reporting over 12,000 incidents, inlucing over 6,000 visits to our member businesses and premises.

The BID’s first loyalty app featuring offers and discounts from our member businesses proved to be a big hit with people who work and live in the area. Since launching at the start of 2023 the Marble Arch app has attracted 60 offers and is used regularly by over 600 people. Taste of Marble Arch, our eating out guide, was updated and published online and in print, featuring over 100 restaurants, bars and cafes across the district.

We began developing a placemaking strategy for Edgware Road early in 2023, which we expect to publish for consultation in May 2024, for adoption in June 2024. This will set out a vision for Edgware Road which incorporates views from residents, businesses, councillors, schools and community groups based in the area. We welcomed Westminster Council’s High Streets team in the summer, and their findings will be incorporated into our work.

The BID celebrated His Majesty the King’s Coronation in May 2023 by installing a 16ft replica of the St Edward’s Crown at Marble Arch, attracting thousands of visitors to the district to see the crown for themselves. We launched a character-led walks series called Discover Marble Arch in the summer, with John Nash regaling visitors on the history of the district and the story of Marble Arch.

Our Annual Report of Activities 2023-24
Our Annual Report of Activities 2023-24
Our Annual Report of Activities 2023-24

Our member companies doubled their volunteering hours in 2023, with over 1,000 hours of their time given to local schools and charities. Donations ranged from pumpkins to laptops this year. Our Silver Sunday board games event returned in October, with companies hosting tables of games, sandwiches and tea for local older people.

Our Christmas lights once again lit up Edgware Road to support our retailers at their busiest time of the year, switched on by local pupils.

Engaging with and representing our members is a top priority for the BID, through training, workshops, briefings and consultation. In 2023 we responded on a host of issues including tax-free shopping, holiday lets registration, police resources, pedicabs, cycling schemes, parking proposals, junction improvements, dockless bikes, Martyn’s Law, EV charging, night safety and licensing. In January 2024 we ran a workshop with our night-time economy members, to help shape Westminster’s new plan for the evening and night-time economy, Westminster After Dark.

Our security alerts and briefings keep members abreast of the latest threats and planned protests and marches. We sent out over 50 real-time alerts in 2023. Over 120 people from 35 businesses attended our training and briefing sessions. We held regular cycle marking events throughout the year.

You can download the full annual report and our plans for 2045-25 here.

Our Annual Report of Activities 2023-24
Our Annual Report of Activities 2023-24
Our Annual Report of Activities 2023-24