August 2022: The Street Team is now on duty Monday-Thursday from 8am-10pm and Friday-Saturday from 8am-midnight.
As part of our ongoing commitment to ensuring the safety and security of our members, visitors and the local community, we are delighted to announce that we have appointed SecuriGroup to operate our expanded Street Team.
The Marble Arch Street Team was established in 2016 to address concerns from member businesses about the high levels of anti-social behaviour in the area. Since then, it has become a go-to resource for businesses in the area providing a visible, reassuring presence on the street, and offering practical support to local businesses and visitors, more recently throughout the Covid-19 pandemic.
The Marble Arch Street Team will continue to look after the whole of the BID area which stretches from Park Lane in the south, along Edgware Road, to Paddington Green in the north, taking in Connaught Village to the west and Marylebone to the east.
Working closely with the Metropolitan Police, Westminster City Council, Transport for London and homeless agencies, the BID and SecuriGroup will support members be they hotels, shops, late night venues, restaurants, office occupiers, pubs or schools; tackling anti-social behaviour, reporting and removing environmental risks, referring vulnerable people to agencies, dealing with pedicabs, moving on organised beggars, responding to business requests for assistance, and helping visitors navigate the area.
Our Street Team has become an invaluable service for those who live, work, do business and visit the Marble Arch area. From reducing levels of crime and anti-social behaviour, to helping to guide tourists around the area and managing social distancing throughout the Covid-19 pandemic, the Street Team contributes to the overall experience and confidence in this location for businesses, their customers, guests, and the wider community.
As part of our renewal commitment to continue to create a safe and welcoming environment for all, we have now appointed one of the best-in-class security companies with an excellent track record to bring us an enhanced service as we continue to support our members during the reopening of Central London and beyond. Tackling new and emerging crime trends like mobile phone and distraction thefts, SecuriGroup will support the BID’s dedicated Business Crime Group to target training and build capacity among members, to protect all users of the district’s many assets.
Kay Buxton, Chief Executive, Marble Arch London BID
Marble Arch London BID will also benefit from SecuriGroup’s reporting platform ‘SecuriGo’ which will vastly improve reporting efficiency and enhance the BID’s ability to use the statistics generated by the system to decide where to deploy resources and generate insights.
As one of the UK’s leading security companies, SecuriGroup employs over 3,000 staff across the UK and Ireland. SecuriGroup is ranked in the top 1% of security companies in the UK by its Home Office regulator, the Security Industry Authority, and is the current ACS Champion of the Year.
SecuriGroup is delighted to have been awarded this opportunity. The Street Team is such an important resource dealing with a big range of issues and providing visible reassurance. SecuriGroup looks forward to working with all stakeholders. We intend to be effective partners adding our expertise and enthusiasm to the benefit of all.
Allan Burnett QPM, Senior Operations Director at SecuriGroup
To contact the Street Team please email firstname.lastname@example.org or call 07825 750777/07852 566122. Remember, if a crime is in progress or in an emergency, please call 999. To report a crime that has already taken place please call 101.