In this time of national emergency, hotels in Marble Arch and Edgware Road are assisting in the fight against coronavirus by providing local accommodation for NHS staff working long shifts, who might not be able to commute home during the COVID-19 pandemic.
Hilton London Metropole
The Hilton London Metropole, one of Europe’s largest conference hotels, are offering NHS staff accommodation, as well as making their stay more comfortable with thank you notes and gifts every week, birthday celebrations baskets, and custom chocolate eggs and Prosecco at Easter.
The hotel has been supporting the community throughout the pandemic and delivers weekly snacks and goodies to hospital workers at St. Mary’s. They donated over 30 boxes of food to North Paddington Food bank, 1,000 Easter eggs to the families of the Westminster Society, and 100 chocolate Easter eggs to the students of King Solomon Academy, one of the designated schools in Westminster staying open to support the children of essential workers.
Chef Russell encouraged other hotels to get behind this cause and donate extra produce during the COVID-19 outbreak in this heart-warming video.
They have also lent one of their fridges to St Mary’s Hospital. The fridge holds a hundred smoothies a week which Innocent are kindly donating to keep front line NHS staff refreshed. A huge thank you to First Mile for lending one of their recycling vans and a driver to transport the fridge.
In April, the Hilton London Metropole also hosted a telephone discussion group. These ongoing weekly sessions are run for elderly members of the community, in partnership with local charity Neighbourcare.
Have a look at how the teams at The Hilton London Metropole are operating in the age of social distancing:
Victory Services Club
50-60 of the 100 rooms at the Victory Services Club, a private military Club and events venue, are currently being used to support military personal who have been deployed in London to help with the Coronavirus pandemic.
Operations director at Victory Services Club, Mark Field, said:
“As a private Club and events venue, we are closed to our members and our event business clients, so we approached the MoD to see how we could help support them instead. It took us a week to develop all new Standard Operating Procedures and deliver advanced staff training. We have adapted our usual working practices to ensure our staff and guests remain safe: For example, our food offering has changed to meet social distancing and safety rules. We don’t usually provide room service, but as our usually lively bar and restaurants are currently closed, we are now serving all meals in guests’ rooms – up to 180 trays per day. Guests’ can order meals to be delivered within a 30 minute time-slot. Staff and guests are leaving food trays outside the rooms to maintain social distancing rules.
“The safety of our team is of upmost importance so we are operating with only the staff members who have volunteered to come to work; We currently have 23 staff members living in the Club each week on rotation. One of our conference rooms has been turned into an extension of our canteen to ensure staff have the space to observe the 2 meter distancing rule. The reaction from guests has been amazing with the team frequently complimented for their warm and friendly welcome.
“We are proud to be supporting our military and key workers through these troubling times and the Club will continue this support for as long as it is needed.”
Source: Conference News
The Montcalm London Marble Arch
Before having to temporarily close their doors the Montcalm Hotels Group provided NHS staff accommodation.
Whilst the hotel is closed, the team at The Montcalm is staying connected with guests and friends of the Montcalm Community by sharing their #MontcalmExperience moments on social media.
Follow the Montcalm team on Twitter.