Westminster City Council is responsible for district-wide waste collection and cleaning, and this is underpinned by a statutory Baseline Agreement between the City Council and the BID. The role of the BID is to provide services over and above those provided by the Council and so since 2019 we have carried out a single deep clean of Edgware Road. During the Covid-19 pandemic the BID led the way improving the external environment, providing queue markers for 70 businesses in over 100 locations and carrying out hot washing up and down Edgware Road and side streets.
The BID funds a dedicated Neighbourhood Co-ordinator within the City Council to draw on Council services like waste, cleansing and enforcement, directing a rapid response. Similarly, the Marble Arch Street Team make regular reports to Westminster about fly-tipping, waste, damaged street furniture and highway assets.
Having identified lighting issues through our night-time audits, the BID raised concerns about low lighting levels in Connaught Place with Westminster City Council in 2020 and lobbied for the inclusion of a lighting improvement scheme in the Council’s annual programme of planned preventative maintenance. The scheme was completed in March 2022.
The BID installed 46 Christmas lights the length of Edgware Road for the sixth year running in 2022 to bring a welcome and necessary boost to our retail and leisure members over the Christmas period.