Now in its fifth year Marble Arch London BID enjoys regular dialogue with all BID members. A rolling programme of individual business engagement underpins our activity all year round. These are recorded and actions arising from every meeting logged and acted upon.

During lockdown, when some members worked from home and some remained on site, we continued this engagement programme, through either socially distanced visits to premises or online meetings.

In the run up to the renewal ballot, businesses were asked via a formal survey to prioritise projects under each of our key themes of environment, security, community and celebrating. They were also offered the opportunity to suggest brand new priorities and to suggest the removal of projects and services. This survey was open from 9 September to 9 October and forms the foundations of the renewal proposal.

Sector specific and themed discussions were also held with businesses, focusing on security, anti-social behaviour and hospitality priorities.

Businesses within the proposed extension areas have all been contacted and meetings offered either in person or virtually, to confirm support formally.

Ward member consultation was carried out for both Hyde Park Ward and Bryanston and Dorset Square Ward, at a joint event with Amenity Societies (Hyde Park Estate Association and Marylebone Association), on 9 March 2020.

The consultation programme with Councillors for wards into which Marble Arch London BID proposes to extend in its second term (Little Venice, Church Street, West End) resumed following lockdown in October 2020.